Our guarantee

The habb 90-Day Proof.

Q: What if I've already taken half the bottle?

Fine. The 90-Day Proof assumes you've been using the oil; you can't fairly evaluate what you haven't taken. Finish the bottle or don't — either way, you're covered for 90 days from delivery.

Q: Does the 90-Day Proof apply to subscription reorders?

The 90-Day Proof covers your first order only — one unit per SKU. Subscription reorders are covered by our standard return policy. Pause, skip, or cancel from your account in two clicks.

Q: Do I need to ship the bottle back?

No return required. Keep the bottle, the ceramic spoon, and the batch card. We just refund the order.

Q: What if my bottle arrived damaged?

That's a shipping issue, not a guarantee question. Email hello@habb.co with a photo and we send a replacement.

The supplement aisle gives you thirty days. We give the oil ninety, from the day your bottle arrives — not the day you ordered. The product needs the time. The guarantee should run longer than the timeline, not shorter. No restocking fee, no return required, no phone tree.

The terms, plainly

What the 90-Day Proof actually covers.

No fine print, no "up to," no hedges. This is the whole disclosure — the same version shown at the product page, at checkout, and in your confirmation email.

Ninety days from delivery — not from order

The clock starts on the day the carrier confirms your bottle was delivered, not on the day you clicked buy. The oil can't prove anything until it's in your hand, so the guarantee starts when it is.
One unit per SKU on your first order

If you ordered one 4oz bottle, the 90-Day Proof covers it. If you ordered a three-pack, it covers the first bottle. Subsequent units and reorders are covered by our standard return policy (link in footer), not the 90-Day Proof.
No return required

Keep the bottle. Keep the ceramic spoon. Keep the batch card. You don't need to ship anything back for the refund to process.
No restocking fee. No "up to" language.

Full refund of what you paid, to the original payment method. We don't deduct shipping, handling, processing, or anything else.
Email hello@habb.co to invoke

Include your order number. We confirm and process within five business days. Refund arrives in your original payment method within 5–10 business days of processing, depending on your bank.

How to invoke

Three steps. No phone tree.

Email us.

Send a note to hello@habb.co with your order number (check your confirmation email — it starts with #).

ii.

We confirm.

A real person replies within one business day. We process the refund within five business days of your email.

iii.

Refund lands.

The refund posts to your original payment method. Most banks show it within 5–10 business days; some are faster.

Why ninety

Why ninety days, and not thirty.

Most supplement guarantees run 30 days. That's a number that works for the brand, not the product. Cold-pressed black seed oil operates on a six-to-eight-week window — by the time anyone could fairly evaluate whether it's doing what they hoped, a 30-day guarantee has already expired.

The 90-Day Proof is built around the oil's actual timeline, not our preferred one. If the oil needs eight weeks to prove itself, you get ninety. That's where the name comes from — the window is the proof, and we wear it on the label instead of hiding it in the fine print.

If the product needs time to work, the guarantee should run longer than the timeline. Not shorter.

We take the cost. Historical returns data on black seed oil run 3–6% at 60 days and 8–10% at 90 days. Stretching the guarantee meaningfully raises our refund exposure — and the unit economics of a premium single-ingredient supplement can absorb it. The other math — the math of giving people a fair window to judge — works too. That's the trade.

Questions we get asked

The answers, in the same voice as the rest of the site.

What if I've already taken half the bottle?

Fine. That's the whole point of the 90-Day Proof. You can't fairly evaluate an oil you haven't taken, so the guarantee assumes you've been using it. Finish the bottle, don't finish the bottle — either way, you're covered for 90 days from delivery.

Does the 90-Day Proof apply to subscription reorders?

The Proof specifically covers your first order — one unit per SKU. Subscription reorders are covered by our standard return policy: unopened units can be returned within 30 days of delivery for a refund minus return shipping. If you want to pause, skip, or cancel your subscription instead of returning a unit, that's a two-click operation in your account — no phone call required.

Do I need to ship the bottle back?

No. Keep the bottle, the ceramic spoon, and the batch card. There's no return, no prepaid label, no shipping reimbursement math — we just refund you. If you want to pass the bottle along to someone who'll use it, that's up to you.

What if I bought habb as a gift for someone else?

The 90-Day Proof covers the person who placed the order, not the recipient — because the receipt is what we work from. Email hello@habb.co with your order number and a note that the recipient wasn't thrilled, and we'll refund you the same way.

What if my bottle arrived damaged or wrong?

That's not a guarantee question, that's a shipping issue — and it's our problem to fix. Email hello@habb.co with a photo and we send a replacement. The 90-Day Proof is separate; it's for the case where the product is fine but isn't for you.

Why not a lifetime guarantee?

Honestly? Because a lifetime guarantee on a perishable oil is marketing, not a promise. Cold-pressed oil has a real shelf life, and a lifetime guarantee would either require us to stock huge reserves against theoretical future claims (which ages out the product) or quietly deny most claims. We'd rather run a real 90-day guarantee that we actually honor than a theoretical forever-guarantee with asterisks.

Is this the same as the satisfaction-guarantee I see on other supplement sites?

Shape is similar; substance differs in three ways. First, 90 days from delivery, not from order — on most sites that's a fine-print difference worth a week or two. Second, no return required — most sites require you to ship the product back at your expense. Third, no restocking fee, no "up to" language, no phone tree. If you've invoked a supplement guarantee before and it was a hassle, you'll notice the difference.

Try it

You have ninety days. We're comfortable with that.

One seed. One bottle. Ninety days from your doorstep to decide. If it isn't for you, your money comes back — no restocking, no return, no phone tree.

Reserve a bottle →